Terms & Conditions

By submitting a rental inquiry, visiting our studio, or using any of our services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

These terms apply to all services offered by We3 Studioz, including designer clothing rental, jewellery rental, professional makeup, and photoshoot packages.

You may optionally create a customer account on our website to streamline rental enquiries and product reviews. Registration is available via email and password, or by signing in with your existing Google account.

You must provide accurate and truthful information when creating an account. Providing false details — including a phone number that does not belong to you — is a violation of these Terms and may result in account suspension.

You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. If you suspect unauthorised access, notify us immediately at support@we3studioz.com.

We reserve the right to suspend or terminate an account that violates these Terms, engages in fraudulent activity, or provides false information, without prior notice.

You may delete your account at any time from the "Edit Profile" section of our website. Upon deletion, your customer record is permanently removed. Past enquiries and reviews associated with your account are retained in anonymised form for internal administrative records.

All rentals begin with an inquiry submitted through our website or directly via phone/WhatsApp. Our team will review your request and confirm availability within 24 hours.

A booking is only confirmed once our team explicitly communicates confirmation to you. Submitting an inquiry does not guarantee availability.

Items must be collected from our studio (Cassia Apartments, Pashan‑Sus Rd, Baner, Pune) on the agreed date and returned by the agreed return date and time. Home delivery may be available for select orders — please discuss this with our team at the time of booking.

Prices displayed on our website are rental rates per day (for clothing and jewellery) or per session (for makeup and photoshoot services). All prices are in Indian Rupees (₹) and inclusive of applicable taxes.

Full payment is collected at the time of item pickup or service delivery. For high-value items, a refundable security deposit may be required at the discretion of our team.

Prices on the website are indicative and subject to change without prior notice. The price confirmed by our team at the time of booking is final.

Cancellations must be communicated to our team at least 48 hours before the agreed rental/service date. Cancellations made within this window will receive a full refund of any advance payment.

Cancellations made less than 48 hours before the scheduled date may forfeit any advance payment made, as our team will have already reserved the item or time slot on your behalf.

We3 Studioz reserves the right to cancel or reschedule a booking in exceptional circumstances (equipment damage, unforeseen events). In such cases, a full refund of any amount paid will be issued.

Rescheduling requests are subject to availability and must be communicated as early as possible.

You are fully responsible for all rented items from the time of pickup until they are returned to our studio and inspected by our team.

Any damage beyond normal wear and tear — including stains, tears, broken jewellery, or missing components — will be assessed by our team at return. The cost of repair or replacement will be charged to the customer.

In the event of loss or theft of a rented item, the customer will be liable for the full replacement cost of the item.

We encourage customers to inspect all items at pickup and immediately report any pre-existing damage to our staff, who will record it to avoid disputes at return.

Rented items must be handled with reasonable care throughout the rental period. Clothing and jewellery should not be washed, dry-cleaned, altered, or repaired without prior written consent from We3 Studioz.

All items must be returned in their original condition and packaging. Jewellery sets must be returned with all components (earrings, necklaces, bangles, etc.) as provided.

Customers must not sub-rent or lend rented items to any third party.

Any item that smells strongly of smoke, perfume, or food may attract a professional cleaning charge.

Our website offers an optional location detection feature ("Use my location") that uses your device's GPS or network location to suggest the nearest We3 Studioz service area. This feature is entirely voluntary and requires your explicit permission through the browser's standard location prompt.

By granting location permission, you consent to your approximate coordinates being temporarily processed to identify your city or neighbourhood. This data is not stored by We3 Studioz and is discarded once the nearest service location has been identified.

We3 Studioz is not responsible for any inaccuracies in the location detected by your device or the third-party geocoding service (OpenStreetMap Nominatim). The suggested service area is indicative only and may be changed manually at any time.

You may deny or revoke location permission at any time through your browser or device settings without affecting your ability to use our website.

Makeup and photoshoot sessions are scheduled for a specific date, time, and location agreed with our team. Please arrive on time — late arrivals may result in a shortened session without any reduction in the service fee.

For outdoor photoshoots, We3 Studioz is not responsible for unfavourable weather conditions. Rescheduling due to weather will be accommodated subject to team availability.

Cancellations within 24 hours of a confirmed session may attract a cancellation fee of up to 50% of the service value, as the time slot and artist/photographer cannot be reassigned at short notice.

All photographs taken during a photoshoot session remain the intellectual property of We3 Studioz unless otherwise agreed in writing. Usage rights for personal and social media are granted to the customer by default.

You must be signed in to a verified customer account to submit a product review. A valid phone number registered to your account is required, as reviews are verified against enquiry records to ensure authenticity.

By submitting a review, you confirm that the review reflects your genuine experience with the product or service. Submitting false, misleading, or malicious reviews is prohibited and may result in account termination.

All reviews are subject to approval by our team before being published. We reserve the right to decline or remove reviews that contain offensive language, unverifiable claims, or content that violates these Terms.

We3 Studioz does not alter the content of approved reviews. The display name shown on a review is the name you provide at the time of submission.

All content on this website — including product photographs, text, logos, and design — is the exclusive property of We3 Studioz and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent.

We3 Studioz shall not be liable for any indirect, incidental, or consequential losses arising from the use of our services or website.

Our total liability in connection with any rental or service shall not exceed the amount actually paid by the customer for that specific rental or service.

We3 Studioz is not responsible for any allergic reactions or skin sensitivities arising from makeup products. Customers with known sensitivities should inform our artists before the session begins.

These Terms and Conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

We3 Studioz will always endeavour to resolve disputes amicably. If you have a concern, please reach out to us before pursuing formal legal action.